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We accept most major credit cards and switch cards, cheques and
postal orders made payable to Top4Sports Ltd.
Ordering
Please place orders using the on-line shopping facility. For
your security all orders are downloaded via an SSL. (Secure Socket
Layer). This safety protocol is used for coded communication over
the internet and has become the industry standard. All ordering
information on this site is encoded through an SSL connection
which ensures that your details cannot be accessed by third parties.
International
Orders
Customers ordering goods for delivery to addresses outside of
the EEC should deduct 15% from our listed price.
If you are ordering from the Republic of Ireland please contact
our office prior to placing your order on 00441740 646961.
American Express
Please note if you are paying with an American Express card
there will be an additional charge of 2% of the invoice total
added manually after the order is placed.
DELIVERY 2-3
Day
All
deliveries require a signature upon receipt. Standard 2 to 3 day
delivery is with Royal Mail, Next Working Day delivery is with
Interlink Express.
In
order to keep our prices as low as possible, we do not build delivery
costs into the price of products. This allows bigger savings when
buying multiple products. Where possible we will endeavour to
deliver products free or as low as possible.
To further reduce costs we calculate the delivery charges based
upon ALL the items in your shopping basket. The delivery costs
are re-calculated each time you add an item to your basket. Even
though some items have a delivery charge this may be reduced or
removed completely as other items are added to your basket.
Next
Day delivery charges are competitive and vary dependent on basket
spend. For Next Day delivery orders should be placed before 3.00pm
for delivery the following working day (please note Saturday,
Sunday & Bank Holidays are not considered working days) The
next day delivery option is available at the checkout.
Delivery
charges to non-mainland UK addresses varies depending upon the
weight and dimensions of the package (please call for specific
details):
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Area
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2-3 day for orders under 2kgs in weight
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2-3 day for orders over 2 kgs in weight
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| Channel
Islands |
£0-5 |
Please
call |
Please
call
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| Isle
of Man |
£0-5 |
Please
call |
Please
call
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| Northern
Ireland |
£0-5 |
Please
call |
Please
call
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| Scottish
Isles |
£0-5 |
Please
call |
Please
call
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| THE
BIG PICTURE |
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Many
products can be seen in large view in our eshop, just click
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icon
on our
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product
specification pages for a detailed view.
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REFUND
/ RETURNS POLICY
A
full refund or exchange will be given on all goods returned within
28 days of purchase, providing the goods are in an unused condition
and are returned with the original manufacturers packaging and
labelling still intact:
Shoes
- we will only refund or replace unused shoes, they must
not have been played in or have any marks or signs of wear. Shoes
must be returned in the original shoebox and must have the manufacturers
labels still attached.
Clothing
- we will only refund or replace unused clothing which
has merely been tried on for size, it must not have been worn,
washed or had the manufacturers labels removed. Clothing must
be returned in the original packaging.
Rackets
- we will only refund or replace unused rackets, there
must be no wear to the strings or ball fluff, no scratches or
damage to the frame and the plastic film must not have been removed
from the handle. N.B. Our 28 day Refund/Returns policy does not
apply to rackets which have been customised i.e. string upgrades,
overgrip applied etc
Sticks
- we will only refund or replace unused sticks, there
must be no chips, scratches or damage.
Customers
returning goods must pay for return postage, please note original
delivery costs, if applicable (i.e. next day delivery) will not
be refunded. If you are returning an item which had free goods
with it, the free goods must also be returned otherwise a full
refund will not be given.
CANCELLATION
POLICY
Subject
to the provisions of our Refund/Returns Policy outlined above,
any customer has the right to cancel their order within 28 days
of receiving the order. The order cancellation procedure is identical
to the Refund/Returns stated in the paragraph entitled Refund/Returns
Policy.
OPENING
HOURS
Our
opening hours are:
Mon to Fri: 9.00am - 5.00pm
Sat: 9.00am - 1.00pm
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